About Durgan Travel

Mission Statement

About Durgan Travel Service's Success "Our mission is to create and provide the most enjoyable and memorable travel experience for our clients. We ensure outstanding service, value, quality, product, and price."

About Durgan Travel Service's Success

Durgan Travel Service features all or mostly-inclusive European vacations at super low group rates. Our European tour programs are available from most-every major airport throughout the country on a domestic carrier feeding into an international flight from the East Coast. We look forward to the opportunity to be of service to you and your group, and assure you our best efforts on your behalf.

Durgan Travel Service has been serving the Group Travel Community in the New England area for over 40 years, initially as the "Durgan Group" at Crimson Travel Service in October of 1969. Crimson Travel, New England's largest tour company, morphed into Thomas Cook Travel. We maintained our affiliation with Thomas Cook until American Express bought them in 1994. In March of 1995, we spun off our operation from American Express/Thomas Cook and opened as Durgan Travel Service in our current office in Stoneham, Massachusetts .

Awards

Golden Wings Award

Awards Durgan Travel Service is a recipient of the prestigious Golden Wings Award. This award recognizes Durgan Travel Service as a major contributor to the success of Alitalia Airlines. Only a select few travel agencies have been chosen as recipients of this award. The presentation was made at a ceremony and dinner, hosted by Alitalia Airlines, in New York City.

"Receiving this award was extremely remarkable," said General Manager Matt Lordan. "Basically, it was a collection of the major players in the international travel market, and Durgan Travel was right up there among them. We’ve come a long way very quickly!" Alitalia has been a key partner in Durgan Travel Service’s rise to prominence in the international travel market. Durgan Travel Service had predominantly been a domestic travel service provider before partnering with Alitalia in promoting trips to Italy, and Durgan Travel is now recognized in the industry as one of North America's largest tour operators to Italy!

In conjunction with Alitalia, Durgan Travel Service has been able to expand on its original base of trips to the Sicilian destinations of Agrigento and Taormina with many popular mainland-Italy tours such as Sorrento, Tuscany, Assisi, the Italian Riviera and the Northern Lakes Region. Especially successful for Durgan Travel Service has been its combination tour to Rome, Florence and Venice.

Recipients of the Golden Wings Award receive a limited edition bronze statue (pictured above) by noted Italian sculptor Vito Pancella, who was in attendance at the presentation ceremony.

Lo Leonardo Award

Awards In a ceremony held in Catania, Sicily, Richard Durgan, President of Durgan Travel Service, was presented the lo Leonardo Internazionale Award by Vice-President for Alitalia International Passenger Sales, Niels-Henrik Wulff.

This prestigious prize is awarded annually recognizing the top tour operators worldwide who have promoted tourism to Italy (and in particular - Sicily) in conjunction with Alitalia Airlines and the Tourist Board of the Province of Catania. This year, eleven international recipients were chosen and Durgan Travel Service was the only North American tour operator in this elite group. In part, Durgan Travel was singled-out "in recognition and appreciation for its outstanding effort in promoting Sicily". Recipients of the lo Leonardo Internazionale receive a limited edition bronze statue (by noted Italian sculptor Giorgio Fanara) and a commemorative plaque.

And for 2012...

Recipient of the "Best of Stoneham" Award in the Travel Agency category!